Refund Policy
Last Updated: 02/02/2026
Please read this policy carefully before purchasing services. By booking a session or purchasing a package, you agree to the terms outlined below.
1. Payments & Packages
All services, sessions, and packages must be paid in full (or according to an agreed-upon payment plan) prior to delivery.
Packages are offered as a bundled commitment and are intended to be used within a defined time period.
2. Refund Policy
Due to the nature of spiritual, energetic, and personalized services:
• All purchases are non-refundable once services have begun
• Completed sessions are non-refundable
• Unused sessions in a package are non-refundable, except where required by law
Refunds are not issued for:
• Change of mind
• Scheduling conflicts
• Dissatisfaction with subjective outcomes
• Missed or unused sessions
3. Package Expiration
Packages must be used within the time frame stated at the time of purchase.
Unless otherwise noted:
• Packages expire [e.g., 3, 6, or 12 months] from the date of purchase
• Expired sessions are forfeited and cannot be rescheduled or refunded
Extensions may be granted at our discretion in exceptional circumstances but are not guaranteed.
4. Cancellation & Rescheduling
To cancel or reschedule a session, at least 24 hours’ notice is required.
• Cancellations made with proper notice may be rescheduled at no additional charge
• Cancellations made with less than 24 hours’ notice will be considered a forfeited session
• No-shows are charged in full and are not refundable
5. Late Arrivals
If you arrive late to a session:
• Your session will still end at the scheduled time
• The full session fee applies
• Sessions shortened due to lateness are not eligible for refunds or extensions
6. Practitioner Cancellations
If we must cancel or reschedule a session due to unforeseen circumstances, you will be offered:
• A rescheduled session, or
• A credit toward a future session
No additional compensation will be provided.
7. Chargebacks & Disputes
Initiating a chargeback or payment dispute without first contacting us is a violation of this policy.
We reserve the right to provide documentation of this policy, signed agreements, and session records to the payment processor in the event of a dispute.
8. Agreement to Policy
By purchasing services or packages, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.
9. Contact
If you have questions about this policy prior to booking, please contact:
Email: naa@houseoftheradiantrose.com
Business Name: House Of The Radiant Rose